Crevan O'Malley, group commercial manager at Helix Health explains why they decided to extend the contract; "We have dealt with First Databank for over 10 years, and they have provided us with an unfailing, high-calibre service over this period. Our customers rely on our products and services and First Databank's clinical databases form a core component to our offer. First Databank is a trusted partner of ours."
FDB's drug knowledge continues to be used within leading healthcare system vendors, hospitals and other healthcare organisations around the globe. Helix Health's product suites are trusted by over 80% of Irish hospitals and nearly 70% of Irish community pharmacies. The combination of the two companies' product strengths, provide reliable and quality solutions for Helix Health's customers. FDB's drug knowledge is featured within the QicScript product range delivering information on more than 10,000 pharmaceutical products to Helix Health's customers. Helix Health's QicScript.net product is a dispensary management system which helps pharmacists to deliver efficient, safe and cost-effective patient services. With advanced clinical support, QicScript.net allows the user to record detailed patient notes. First Databank's drug knowledge provides users with immediate access to comprehensive electronic drug information at the point-of-care which has a number of documented benefits including reduction of medication errors; reduction of costs associated with medication related harm, improved patient care, and improved efficiencies in workflow.
Darren Nichols, managing director at First Databank commented on the contract; "We are delighted that Helix Health has decided to extend their long-standing contract with us. It is testimony to our brilliant team here who provide ongoing support and clinical knowledge to support the Helix Health product range. First Databank's solutions provide clients with access to a depth and breadth of medicines information that is unmatched by any other provider and we are constantly working to develop and enhance our products to meet the market's needs. Long-standing business relationships, like this, only help to develop stronger, more innovative solutions to the market."
The partnership between FDB and Helix Health will ensure the continued development of innovative solutions and delivery of first-class services to customers in the Republic of Ireland and the UK.
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About First DataBank
First DataBank is the UK's leading provider of drug knowledge bases and active clinical decision support. With over 30 years' experience of maintaining, developing and integrating drug knowledge bases across the entire healthcare spectrum, First DataBank has unrivalled expertise and knowledge in this specialist field. NHS Connecting for Health has chosen First DataBank to provide drug-related clinical decision support.
Patient safety is the driving force behind our business. Through the effective integration of our products into clinical systems, we enable safer prescribing, dispensing and administration.
Our Multilex Drug Data File - the UK's most comprehensive and widely used drug knowledge base - is in daily use by thousands of healthcare professionals in the UK.
For further information visit www.firstdatabank.co.uk.