Dr Jones said: "We're delighted to be helping Cumbria CCG to drive forward their integrated care strategy. Our ability to adapt Map of Medicine's high quality clinical guidance to meet the specific needs of healthcare organisations, such as the NHS in Cumbria, combined with our unique technology, enables us to pioneer the integration of e-referrals between providers through care pathways - making the process, faster, easier and built around local best practice."
NHS Cumbria CCG sought an e-referral solution that would enable paperless referrals across all health and care organisations in the region. A critical component of the deployment was enabling of high-quality, clinically relevant local care pathways through Map of Medicine's Map Referrals solution, and making them available at the point of care.
Map Referrals is part of Cumbria’s digital health strategy, which is partly funded by the Safer Hospitals, Safer Wards Technology Fund. Through this strategy, Cumbria aims to transform the way in which referrals are managed across primary care, acute trusts, community and mental health trusts, and to enable commissioners and providers to proactively identify and manage blockages in patient flow. Through a comprehensive development programme with Map of Medicine, a broad range of clinical topics have been developed and adapted from best practice evidence. The visual algorithmic care pathways include guidance on commonly encountered and long-term conditions such as Low back pain and Asthma; as well as localised guidance on 2 week wait referrals, and local referral protocols for procedures of limited clinical value. In total, 75 care pathways and referral templates were developed and reviewed within 5 months.
Map Referrals, a referral management solution which integrates with GP patient management systems, allows access to pre-populated local referral forms, referral criteria and care pathways at the point of care. Map Referrals tackles the issues of referral bounce backs and variation in patient care, and helps CCGs to significantly reduce time spent on administration. Direct referral into provider organisations is enabled by Hearst Health International’s partner Strata Health through patient flow software. Healthcare professionals, such as GPs, district nurses, and community hospital staff can now access local care guidance via the patient record in EMIS Web and INPS Vision.
About Map of Medicine
Map of Medicine is a leading provider of evidence-based clinical decision support solutions that help CCGs and other healthcare organisations measurably improve patient outcomes, enhance safety, and lower costs. In the UK, Map of Medicine partners with CCGs to support their goals to continuously improve care, reduce unwarranted variations, and enable more consistency in decision making at the point of care. Map of Medicine integrates with TPP SystmOne, EMIS Web and INPS Vision clinical systems.
About Hearst Health International
Map of Medicine, FDB (First Databank), Zynx Health and MCG comprise the Hearst Health network. The mission of the Hearst Health network is to help guide the most important care moments by delivering vital information into the hands of everyone who touches a person's health journey. With over 100 people based in the UK, our team comprises both depth and diversity of industry knowledge and expertise including medical doctors, registered nurses, pharmacists and health informaticists, dedicated to serving the NHS. We have more than 30 years' experience of developing and implementing clinical decision support solutions with around 180 customers across CCGs, secondary care and community Trusts, as well as a significant number of community pharmacies and mental health Trusts.