Digital Medicines Head, Pharma

Location: Basel, Switzerland
Job Type: Full-Time
Employer: Novartis
The Digital Medicines Head is responsible for leveraging world-class digital medicines capabilities to transform how we deliver value to our customers at scale. You will enrich and improve the patient journey and experience through digital interventions to accelerate access to treatment, reduce pain points, increase awareness of medicines and improve treatment adherence. You will expand healthcare solutions beyond the drug and solve future patient challenges by gaining real-time data and real-world evidence through digital solutions and technologies and enable future launch success by addressing key customer needs across the entire customer journey prior to, during and post launch.

We are looking for a self-aware, inspired and curious leader who empowers and supports others in an unbossed manner. This leader should have a strong focus on people development and help teams collaborate in a matrix organization.

Your responsibilities include, but are not limited to:

  • Deliver a clear and compelling vision and strategy for the digital patient journey vision that aligns and enriches the commercial portfolio and enables launch excellence and execution, taking the business with them
  • Inspire and empower the team in an unbossed leadership manner allowing people to be at their best to deliver on the digital vision and strategy
  • Ensure co-creation and tight collaboration with key stakeholders including Commercial, Medical and Access and execution in close partnership with the Regions and Countries
  • Create a clear plan to build innovative digital solutions that deliver desired outcomes and includes a multichannel approach
  • Create platform solutions that can join up Health Care Professionals / patients / health systems seamlessly, and can be leveraged across various brands or launches to deliver business impact
  • Build internal capabilities to enable re-thinking and/or enhancing of go-to-market strategies
  • Identify and collaborate with external partners to identify optimal digital solutions and solve digital challenges most applicable to the patient journey and commercial excellence
  • Ensure scalability and future deployment of digital solutions in key markets

Minimum requirements

What you'll bring to the role:
  • University degree in business and/or innovation technology (preferred)
  • 10+ years of Business experience (ideally in the health care industry), including 5+ years digital experience
  • Inspirational leadership with high level of self-awareness and curiosity with focus on empowering others, people development and collaboration in a matrix
  • Digital marketing experience with proven track record of success and knowledge of User/patients Experience (UX) and customer experience, and applicable customer-oriented digital healthcare solutions at scale
  • Prior experience creating and utilizing digital solutions to solve challenging and complex problems and to generate revenue
  • Previous experience managing digital platforms, technology and large-scale data
  • Innovative and entrepreneurial mindset with ability to turn opportunities into high value outcomes

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About Novartis

Novartis is reimagining medicine to improve and extend people's lives. As a leading global medicines company, we use innovative science and digital technologies to create transformative treatments in areas of great medical need. In our quest to find new medicines, we consistently rank among the world's top companies investing in research and development. Novartis products reach more than 750 million people globally and we are finding innovative ways to expand access to our latest treatments. About 105,000 people of more than 140 nationalities work at Novartis around the world.

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