The next generation of customer service will be proactive, integrated and omnipresent. Do you have a foundation in place to turn the service experience into competitive advantage?
Download: Consumer Intelligence Series: The Wearable Future (.pdf, 15.765 KB).
Download from eHealthNews.eu: Consumer Intelligence Series: The Wearable Future (.pdf, 15.765 KB).
About the Consumer Intelligence Series
Consumer Intelligence Series, now in its 7th year, is PwC's ongoing consumer focused research through which we gain directional insights on consumer attitudes and behaviors in the rapidly changing media and technology landscape. Our findings reflect the intersection between an online survey to over 1,000 respondents, a series of focus groups, immersion sessions with industry specialists and an online listening campaign.
About PwC - Globally
PwC firms help organisations and individuals create the value they are looking for. We are a network of firms in 157 countries with more than 195,000 people who are committed to delivering quality in assurance, tax and advisory services.