Healthcare Professionals within Bristol Community Health such as Community Matrons, District Nurses, Phlebotomists, and Community Nurses for Older People are able to view patient demographic and clinical records, update patient information and record clinical activities at the point of patient contact by working with mobile devices such as tablets.
Hannah Burge, Community Nurse at Bristol Community Health said: "I love mobile working - I feel less stressed and more organised because I am able to do all documentation for that patient while I am with them before I move onto the next patient. This also means that my clinical documentation now is bound to be more accurate."
Bristol Community Health is the provider of NHS-funded Community Healthcare in Bristol and its surrounding areas and has 30,000 interactions with patients every month. The TotalMobile App has been deployed to over 60 clinicians for proof of concept during the pilot.
Throughout the pilot, Bristol Community Health worked closely with TotalMobile to ensure both the patients' and their healthcare workers' experiences were vastly improved.
Amy Jones, Community Nurse, said that one of her patients was "...fascinated by the device, the ability to take a photo of his wound, and the opportunity for him to electronically sign to consent to treatment plans." She added: "The patient asked me questions about his care and I was able to access previous progress notes and other information by using the device while I was with him."
Implementing the TotalMobile solution has enabled healthcare professionals at Bristol Community Health to work more effectively and efficiently with patient information automatically updated at the point of care therefore reducing duplicate data entries. Not only has this removed a very inefficient process of going to the patient's home, filling in forms onsite, and then filling in the same forms at base, it means sharing information with other clinicians within the care pathway is much easier, more immediate and less time consuming.
The TotalMobile App Platform draws information from the core clinical system which Bristol Community Health utilise to a mobile device, so that all the information pertaining to a patient can be viewed in a single view.
Bristol Community Health have also been able to overcome challenges in connectivity as the solution allows staff to securely login to the application offline, for devices temporarily without a signal, access recent patient history and treatment plans, and clinical records which automatically updates the core clinical system. Security of patient information is rigorous to ensure data is secure on the device, and also during transmission to back-office systems, so information such as an electronic patient record is never exposed, even if a device is lost.
Julia Clarke, Chief Executive at Bristol Community Health said: "With the success we have achieved with the pilot in the initial stages, the only logical step for us was to go live with the TotalMobile App Platform across the remaining pilot teams within our organisation. We wanted to become a more productive team, and to care more efficiently for the people we serve and we feel that we are making significant strides to achieving this goal.
"We have been able to eliminate time-wasting journeys therefore allowing staff to be more responsive, with the ability of 80% of staff leaving home and going straight to patient visits rather than coming into base. 100% of our staff involved in the initial pilot say that they now feel less stressed and more satisfied at work. To have our staffs' lives improved in this way has had an extremely positive impact all round; they are happier to come to work, staff workloads are more manageable as a result and we deliver a superior service to our patients."
Colin Reid, CEO of TotalMobile Ltd said: "Bristol Community Health are a forward-thinking Social Enterprise and they continue to prove this with the deployment of our TotalMobile App Platform. The main focus of the initial pilot was to enable the users to spend as much time with their patients as possible and this was achieved.
"We see our relationship with Bristol Community Health as long-term and will continue to innovate with them, ensuring they continue to be successful and remain as productive as possible by keeping their administration mobile."
About Bristol Community Health
Bristol Community Health is a social enterprise and community interest company, which evolved out of the NHS in 2011. The organisation provides NHS funded community healthcare services throughout Bristol and the surrounding areas and operates more than 30 community healthcare services. From dermatology, district nursing and dietetics, prison healthcare, physiotherapy and palliative care, through to walk-in-centres and wound care, its teams help people to live life well.
About TotalMobile Ltd
Founded in 1985, Belfast-headquartered TotalMobile Ltd is recognised as the international mobile expert. With a wealth of industry experience, more than 100 UK-based professionals offers innovative software solutions that revolutionise the way in which national and local governments as well as private firms make efficiency savings.
TotalMobile has invested millions in research and development, to create the TotalMobile™ App Platform. It allows healthcare providers to save money while doctors, nurses and other healthcare professionals have more time to spend with patients, enabling users to improve patient safety and care quality via a simple native app, on all mobile devices and platforms.
About the TotalMobile™ App Platform
The TotalMobile App Platform is a mobile workflow management solution which allows healthcare professionals working on mobile devices, such as smart phones and tablets, to update patient information and record medical tasks at the point of patient contact.
The TotalMobile™ App Platform is low-cost, easily deployed, quickly implemented and delivers a rapid return on investment without the need to replace current infrastructures. Without the need to purchase forms or digipens, and with at least an hour saved in administration, paper and travel per user per day, the benefits are immediate.